State of the Consumer 2025: When disruption becomes permanent

Five years after the start of the COVID-19 pandemic, consumers’ crisis-era habits have lingered. Here’s what organizations can do to outcompete in the second half of the decade.

Jun 9, 2025 - 19:00
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State of the Consumer 2025: When disruption becomes permanent
Five years after the start of the COVID-19 pandemic, consumers’ crisis-era habits have lingered. Here’s what organizations can do to outcompete in the second half of the decade.