Emergency Roadside Responder

A company is looking for a Remote Emergency Roadside Telephone Responder. Key Responsibilities Answer high volume incoming calls from AAA Members in need of Roadside Assistance Accurately input Member information and determine breakdown location using online mapping tools Provide clear information on pending service, costs, and estimated time of arrival Required Qualifications High School Diploma or equivalent One year customer service experience, preferably in a call center Stable, high-speed, hard-wired internet connection required Successful completion of a three-week virtual training class Ability to work weekends, overtime, and/or holidays as needed

Feb 14, 2025 - 12:00

A company is looking for a Remote Emergency Roadside Telephone Responder. Key Responsibilities Answer high volume incoming calls from AAA Members in need of Roadside Assistance Accurately input Member information and determine breakdown location using online mapping tools Provide clear information on pending service, costs, and estimated time of arrival Required Qualifications High School Diploma or equivalent One year customer service experience, preferably in a call center Stable, high-speed, hard-wired internet connection required Successful completion of a three-week virtual training class Ability to work weekends, overtime, and/or holidays as needed