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Emergency Roadside Responder
A company is looking for a Remote Emergency Roadside Telephone Responder. Key Responsibilities Answer high volume incoming calls from members in need of roadside assistance, providing exceptional customer service Accurately input member details and use online mapping tools to determine breakdown location and service needs Listen actively to identify special handling situations and provide clear information on service details and costs Required Qualifications, Training, and Education High School Diploma or equivalent One year of customer service experience, preferably in a call center environment Stable, high-speed internet connection via Ethernet cable Successful completion of a three-week virtual training class Ability to work weekends, holidays, and overtime as needed
A company is looking for a Remote Emergency Roadside Telephone Responder.
Key Responsibilities
Answer high volume incoming calls from members in need of roadside assistance, providing exceptional customer service
Accurately input member details and use online mapping tools to determine breakdown location and service needs
Listen actively to identify special handling situations and provide clear information on service details and costs
Required Qualifications, Training, and Education
High School Diploma or equivalent
One year of customer service experience, preferably in a call center environment
Stable, high-speed internet connection via Ethernet cable
Successful completion of a three-week virtual training class
Ability to work weekends, holidays, and overtime as needed
