Guest Care Specialist

A company is looking for a Guest & Member Care Specialist, responsible for providing support to customers and handling service concerns. Key Responsibilities Respond to inquiries and resolve customer issues from start to finish Maintain accurate documentation of customer contacts and ensure timely responses Assist with reservations, data maintenance, and daily operational tasks Required Qualifications High School diploma required Proficiency in Microsoft products including Excel and Word Ability to learn and work with department operating systems Sound judgment and decision-making skills Ability to multi-task and maintain confidentiality

Jun 11, 2025 - 17:20
 0
Guest Care Specialist
A company is looking for a Guest & Member Care Specialist, responsible for providing support to customers and handling service concerns. Key Responsibilities Respond to inquiries and resolve customer issues from start to finish Maintain accurate documentation of customer contacts and ensure timely responses Assist with reservations, data maintenance, and daily operational tasks Required Qualifications High School diploma required Proficiency in Microsoft products including Excel and Word Ability to learn and work with department operating systems Sound judgment and decision-making skills Ability to multi-task and maintain confidentiality