Guest Care Specialist
A company is looking for a Guest & Member Care Specialist, responsible for providing support to customers and handling service concerns.
Key Responsibilities
Respond to inquiries and resolve customer issues from start to finish
Maintain accurate documentation of customer contacts and ensure timely responses
Assist with reservations, data maintenance, and daily operational tasks
Required Qualifications
High School diploma required
Proficiency in Microsoft products including Excel and Word
Ability to learn and work with department operating systems
Sound judgment and decision-making skills
Ability to multi-task and maintain confidentiality
A company is looking for a Guest & Member Care Specialist, responsible for providing support to customers and handling service concerns.
Key Responsibilities
Respond to inquiries and resolve customer issues from start to finish
Maintain accurate documentation of customer contacts and ensure timely responses
Assist with reservations, data maintenance, and daily operational tasks
Required Qualifications
High School diploma required
Proficiency in Microsoft products including Excel and Word
Ability to learn and work with department operating systems
Sound judgment and decision-making skills
Ability to multi-task and maintain confidentiality