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Online Casino Operations Lead
A company is looking for an Online Casino Operations Lead. Key Responsibilities Oversee daily financial reporting and analyze key performance metrics Lead customer support and manage CRM lifecycle for player engagement Design and implement loyalty programs while managing fraud and risk controls Required Qualifications 5+ years of experience in online casino operations Fluency in casino terminology and player psychology Proven team management skills across time zones and cultures Hands-on familiarity with relevant software and technology Willingness to work non-traditional hours, including weekends and holidays
A company is looking for an Online Casino Operations Lead.
Key Responsibilities
Oversee daily financial reporting and analyze key performance metrics
Lead customer support and manage CRM lifecycle for player engagement
Design and implement loyalty programs while managing fraud and risk controls
Required Qualifications
5+ years of experience in online casino operations
Fluency in casino terminology and player psychology
Proven team management skills across time zones and cultures
Hands-on familiarity with relevant software and technology
Willingness to work non-traditional hours, including weekends and holidays
