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Principal Product Designer
A company is looking for a Principal Product Designer, Servicing. Key Responsibilities Define and evolve the end-to-end servicing design strategy across borrower and agent platforms Lead design for repayment workflows, delinquency recovery, and agent tooling Conduct research to uncover borrower and agent needs, behaviors, and pain points Required Qualifications 10+ years of experience designing and launching digital products with leadership impact Experience crafting strategy for complex, multi-platform service experiences Portfolio demonstrating systems thinking and excellent visual and interaction design Proficiency in Figma and modern research and usability testing tools Proven ability to guide and mentor design talent across teams
A company is looking for a Principal Product Designer, Servicing.
Key Responsibilities
Define and evolve the end-to-end servicing design strategy across borrower and agent platforms
Lead design for repayment workflows, delinquency recovery, and agent tooling
Conduct research to uncover borrower and agent needs, behaviors, and pain points
Required Qualifications
10+ years of experience designing and launching digital products with leadership impact
Experience crafting strategy for complex, multi-platform service experiences
Portfolio demonstrating systems thinking and excellent visual and interaction design
Proficiency in Figma and modern research and usability testing tools
Proven ability to guide and mentor design talent across teams