Customer Care Advisor

A company is looking for a Customer Care Advisor responsible for initiating the sales process and managing customer interactions. Key Responsibilities Represent the company as a subject matter expert during customer calls Update systems to document customer interactions and handle issues diplomatically Escalate issues to management when necessary and complete other assigned tasks Required Qualifications, Training, and Education 3+ years of customer service and/or sales experience Previous solar customer service or sales experience highly desired Proven track record of reliability and a strong work ethic Ability to accept and apply coaching and feedback from leadership Demonstrates flexibility to adapt to business and team needs

Apr 30, 2025 - 00:36

A company is looking for a Customer Care Advisor responsible for initiating the sales process and managing customer interactions. Key Responsibilities Represent the company as a subject matter expert during customer calls Update systems to document customer interactions and handle issues diplomatically Escalate issues to management when necessary and complete other assigned tasks Required Qualifications, Training, and Education 3+ years of customer service and/or sales experience Previous solar customer service or sales experience highly desired Proven track record of reliability and a strong work ethic Ability to accept and apply coaching and feedback from leadership Demonstrates flexibility to adapt to business and team needs