Customer Care Advisor

A company is looking for a Customer Care Advisor responsible for initiating the sales process and managing customer interactions. Key Responsibilities Represent the company as a subject matter expert during customer calls Update systems to document customer interactions and handle issues diplomatically Generate qualified leads for sales staff and escalate issues to management when necessary Required Qualifications 3+ years of customer service and/or sales experience Previous solar customer service or sales experience is highly desired Proven track record of reliability and a strong work ethic Ability to accept and apply coaching and feedback from leadership Embraces change and is flexible to the needs of the business and team

May 21, 2025 - 21:20

A company is looking for a Customer Care Advisor responsible for initiating the sales process and managing customer interactions. Key Responsibilities Represent the company as a subject matter expert during customer calls Update systems to document customer interactions and handle issues diplomatically Generate qualified leads for sales staff and escalate issues to management when necessary Required Qualifications 3+ years of customer service and/or sales experience Previous solar customer service or sales experience is highly desired Proven track record of reliability and a strong work ethic Ability to accept and apply coaching and feedback from leadership Embraces change and is flexible to the needs of the business and team