Customer Integration Support

A company is looking for a Customer Integration Support specialist to manage client data feed support. Key Responsibilities Provide initial support for internal and external customers, addressing queries and issues promptly Oversee the Client Integration IT Service Management tool, ensuring SLAs are met by efficiently responding to and resolving tickets Facilitate the setup of new client standard feeds, collaborating with clients and internal teams for smooth integration Required Qualifications Technical proficiency in databases, SQL, XML, and web technologies Ability to manage and resolve complex data integration challenges Experience in service management and understanding of service level agreements Knowledge of consumer content and online retail industry trends Ability to work independently and manage multiple projects under pressure

Jun 13, 2025 - 15:10

A company is looking for a Customer Integration Support specialist to manage client data feed support. Key Responsibilities Provide initial support for internal and external customers, addressing queries and issues promptly Oversee the Client Integration IT Service Management tool, ensuring SLAs are met by efficiently responding to and resolving tickets Facilitate the setup of new client standard feeds, collaborating with clients and internal teams for smooth integration Required Qualifications Technical proficiency in databases, SQL, XML, and web technologies Ability to manage and resolve complex data integration challenges Experience in service management and understanding of service level agreements Knowledge of consumer content and online retail industry trends Ability to work independently and manage multiple projects under pressure