Customer Operations Analyst

A company is looking for a Customer Center Operations Analyst in the Life Insurance sector. Key Responsibilities Lead and support process improvement initiatives across CX operations Document business requirements and conduct user-acceptance testing Collaborate with IT and business managers to resolve system issues and implement upgrades Qualifications Bachelor's Degree in Business Administration, Computer Science, Operations Management, or a related field; or equivalent industry experience 3 years in a similar operations or analytical role; financial services or life insurance/annuity experience preferred Minimum 1 year of experience in a research or data analysis role

Jun 13, 2025 - 21:50
 0
Customer Operations Analyst
A company is looking for a Customer Center Operations Analyst in the Life Insurance sector. Key Responsibilities Lead and support process improvement initiatives across CX operations Document business requirements and conduct user-acceptance testing Collaborate with IT and business managers to resolve system issues and implement upgrades Qualifications Bachelor's Degree in Business Administration, Computer Science, Operations Management, or a related field; or equivalent industry experience 3 years in a similar operations or analytical role; financial services or life insurance/annuity experience preferred Minimum 1 year of experience in a research or data analysis role