Customer Success Advisor

A company is looking for a Customer Success Advisor to advocate for customers and ensure their satisfaction with products and services. Key Responsibilities Build and maintain strong, trust-based relationships with clients as their primary point of contact Conduct regular virtual meetings to share updates, best practices, and ensure clients derive value from their investment Monitor customer health indicators and usage data to identify risks and implement action plans for retention Required Qualifications Customer-first mindset with a passion for building relationships 3+ years of experience in a customer-facing Success role (Customer Success, Account Management, or similar) A collaborative team player who contributes ideas and supports teammates Ability to manage and prioritize multiple client relationships in a fast-paced environment Interest in technology and assisting customers in adopting software solutions

Jun 9, 2025 - 19:30
 0
Customer Success Advisor
A company is looking for a Customer Success Advisor to advocate for customers and ensure their satisfaction with products and services. Key Responsibilities Build and maintain strong, trust-based relationships with clients as their primary point of contact Conduct regular virtual meetings to share updates, best practices, and ensure clients derive value from their investment Monitor customer health indicators and usage data to identify risks and implement action plans for retention Required Qualifications Customer-first mindset with a passion for building relationships 3+ years of experience in a customer-facing Success role (Customer Success, Account Management, or similar) A collaborative team player who contributes ideas and supports teammates Ability to manage and prioritize multiple client relationships in a fast-paced environment Interest in technology and assisting customers in adopting software solutions