Director of Claims Operations

A company is looking for a Director of Claims Operations. Key Responsibilities Drive process improvements and manage daily operations for Claims Operations Establish and maintain service standards and ensure customer satisfaction Oversee budget performance and implement cost-saving strategies Required Qualifications At least 10 years of experience in a high-volume claims processing environment at a managerial level or above Proven track record in service excellence and process improvements Demonstrated ability to resolve complex process and systems issues Experience in HR services, financial services, or similar industries is preferred Strong leadership and negotiation skills

Feb 21, 2025 - 01:06

A company is looking for a Director of Claims Operations. Key Responsibilities Drive process improvements and manage daily operations for Claims Operations Establish and maintain service standards and ensure customer satisfaction Oversee budget performance and implement cost-saving strategies Required Qualifications At least 10 years of experience in a high-volume claims processing environment at a managerial level or above Proven track record in service excellence and process improvements Demonstrated ability to resolve complex process and systems issues Experience in HR services, financial services, or similar industries is preferred Strong leadership and negotiation skills