Implementation Specialist

A company is looking for an Implementation Specialist to oversee customer service enablement and project management. Key Responsibilities: Manage concurrent implementation projects, including project tracking and user training Collaborate with internal and external teams to ensure timely project completion and effective communication Guide customers through the onboarding process and monitor their success post-implementation Required Qualifications, Training, and Education: Bachelor's degree or equivalent experience 3+ years of experience in a customer-facing role, preferably in implementation Experience onboarding new customers and providing exceptional customer service Strong understanding of Google and O365 Administrator settings is a plus Experience working remotely is a plus

Feb 10, 2025 - 21:05

A company is looking for an Implementation Specialist to oversee customer service enablement and project management. Key Responsibilities: Manage concurrent implementation projects, including project tracking and user training Collaborate with internal and external teams to ensure timely project completion and effective communication Guide customers through the onboarding process and monitor their success post-implementation Required Qualifications, Training, and Education: Bachelor's degree or equivalent experience 3+ years of experience in a customer-facing role, preferably in implementation Experience onboarding new customers and providing exceptional customer service Strong understanding of Google and O365 Administrator settings is a plus Experience working remotely is a plus