Radiology Service Operations Manager

A company is looking for a Radiology Service Operations Manager (Contract to Perm). Key Responsibilities Optimize service operations to ensure continuous improvement and efficiency Lead the L3 support function for a complex software product, maintaining high system uptime Analyze metrics and customer feedback to identify opportunities for continuous improvement Required Qualifications, Training, and Education 8-12 years of experience in software product operations and service support 2-4 years in a Management or Lead role delivering Level 2/Level 3 Desktop Support in Healthcare IT Bachelor's or advanced degree in a related field Relevant certifications such as ITIL, PMP, or CSM Self-starter capable of working independently with minimal supervision

Jun 12, 2025 - 04:10

A company is looking for a Radiology Service Operations Manager (Contract to Perm). Key Responsibilities Optimize service operations to ensure continuous improvement and efficiency Lead the L3 support function for a complex software product, maintaining high system uptime Analyze metrics and customer feedback to identify opportunities for continuous improvement Required Qualifications, Training, and Education 8-12 years of experience in software product operations and service support 2-4 years in a Management or Lead role delivering Level 2/Level 3 Desktop Support in Healthcare IT Bachelor's or advanced degree in a related field Relevant certifications such as ITIL, PMP, or CSM Self-starter capable of working independently with minimal supervision