Remote Patient Support Specialist

A company is looking for a Remote Patient Support Specialist with experience in schizophrenia. Key Responsibilities Provide proactive phone, email, and chat support to clinical trial participants and site staff Manage inbound calls and conduct remote outbound calls to enhance participant engagement Be available during non-business hours, including evenings and weekends Required Qualifications High school degree or GED with 3+ years of patient interaction experience, or a 4-year degree with 1+ year of experience Experience working with sensitive patient populations, particularly schizophrenia Strong organizational skills and best document practices Ability to work independently and collaboratively with internal and external customers Experience in the medical device industry or clinical trial settings is a plus

Jun 14, 2025 - 22:00

A company is looking for a Remote Patient Support Specialist with experience in schizophrenia. Key Responsibilities Provide proactive phone, email, and chat support to clinical trial participants and site staff Manage inbound calls and conduct remote outbound calls to enhance participant engagement Be available during non-business hours, including evenings and weekends Required Qualifications High school degree or GED with 3+ years of patient interaction experience, or a 4-year degree with 1+ year of experience Experience working with sensitive patient populations, particularly schizophrenia Strong organizational skills and best document practices Ability to work independently and collaboratively with internal and external customers Experience in the medical device industry or clinical trial settings is a plus