Scheduling Supervisor
A company is looking for a Supervisor, Scheduling to oversee and coordinate collection scheduling operations.
Key Responsibilities
Lead and supervise the scheduling team, providing guidance and optimizing team effectiveness
Ensure high levels of customer service and enhance relationships with donor and collection centers
Develop and maintain scheduling procedures, implementing process improvements for efficiency
Required Qualifications
Bachelor's degree in healthcare or business administration, or equivalent experience
Five years of progressively responsible work experience in customer service roles
Previous high volume scheduling experience in a clinical environment or call center
Knowledge of medical terminology and data privacy principles
Proficient in Microsoft Office and multiple software applications
A company is looking for a Supervisor, Scheduling to oversee and coordinate collection scheduling operations.
Key Responsibilities
Lead and supervise the scheduling team, providing guidance and optimizing team effectiveness
Ensure high levels of customer service and enhance relationships with donor and collection centers
Develop and maintain scheduling procedures, implementing process improvements for efficiency
Required Qualifications
Bachelor's degree in healthcare or business administration, or equivalent experience
Five years of progressively responsible work experience in customer service roles
Previous high volume scheduling experience in a clinical environment or call center
Knowledge of medical terminology and data privacy principles
Proficient in Microsoft Office and multiple software applications