Scheduling Supervisor

A company is looking for a Supervisor, Scheduling to oversee and coordinate collection scheduling operations. Key Responsibilities Lead and supervise the scheduling team, providing guidance and optimizing team effectiveness Ensure high levels of customer service and enhance relationships with donor and collection centers Develop and maintain scheduling procedures, implementing process improvements for efficiency Required Qualifications Bachelor's degree in healthcare or business administration, or equivalent experience Five years of progressively responsible work experience in customer service roles Previous high volume scheduling experience in a clinical environment or call center Knowledge of medical terminology and data privacy principles Proficient in Microsoft Office and multiple software applications

Jun 13, 2025 - 02:40
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Scheduling Supervisor
A company is looking for a Supervisor, Scheduling to oversee and coordinate collection scheduling operations. Key Responsibilities Lead and supervise the scheduling team, providing guidance and optimizing team effectiveness Ensure high levels of customer service and enhance relationships with donor and collection centers Develop and maintain scheduling procedures, implementing process improvements for efficiency Required Qualifications Bachelor's degree in healthcare or business administration, or equivalent experience Five years of progressively responsible work experience in customer service roles Previous high volume scheduling experience in a clinical environment or call center Knowledge of medical terminology and data privacy principles Proficient in Microsoft Office and multiple software applications