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Senior Account Specialist
A company is looking for a Third Shift Senior Account Specialist. Key Responsibilities Handle complex customer service inquiries and problems via telephone, digital, or chat channels Navigate a computerized system to respond to customer questions and troubleshoot issues Manage and escalate risk and customer-impacting issues to management Required Qualifications High School Diploma or GED 1+ years of customer service experience Ability to operate office equipment such as computers and telephones Must be authorized to work in the United States on a full-time basis Bilingual in Spanish is a plus
A company is looking for a Third Shift Senior Account Specialist.
Key Responsibilities
Handle complex customer service inquiries and problems via telephone, digital, or chat channels
Navigate a computerized system to respond to customer questions and troubleshoot issues
Manage and escalate risk and customer-impacting issues to management
Required Qualifications
High School Diploma or GED
1+ years of customer service experience
Ability to operate office equipment such as computers and telephones
Must be authorized to work in the United States on a full-time basis
Bilingual in Spanish is a plus