Senior Help Desk Technician

A company is looking for a Senior Help Desk Technician/IT Asset Management. Key Responsibilities Coordinate with the Inventory Team for remote order fulfillment and endpoint deployment activities Monitor and ensure compliance with SLA targets, quality standards, and productivity goals Provide virtual support for deployment activities and maintain IT asset management systems Required Qualifications Over two years of experience in customer support and inventory management Familiarity with IT ticketing systems such as Maximo and CA Service Desk Hands-on experience supporting Windows 10 environments An associate's degree in a relevant field Strong technical background in infrastructure and deployment environments

Jun 13, 2025 - 01:50

A company is looking for a Senior Help Desk Technician/IT Asset Management. Key Responsibilities Coordinate with the Inventory Team for remote order fulfillment and endpoint deployment activities Monitor and ensure compliance with SLA targets, quality standards, and productivity goals Provide virtual support for deployment activities and maintain IT asset management systems Required Qualifications Over two years of experience in customer support and inventory management Familiarity with IT ticketing systems such as Maximo and CA Service Desk Hands-on experience supporting Windows 10 environments An associate's degree in a relevant field Strong technical background in infrastructure and deployment environments