Senior Technical Success Specialist

A company is looking for a Senior Technical Success Specialist. Key Responsibilities Conduct configuration audits and deliver health check readouts with recommendations for improvement Facilitate technical workshops to align platform capabilities with enterprise system design Serve as an escalation resource for technical issues and collaborate with support teams for resolution Required Qualifications Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent experience 6+ years in technical consulting, solution architecture, or technical account management for enterprise SaaS Deep experience in either Core (Marketing, Social, Ads, Insights) or Service (Care, Contact Center) domains Hands-on knowledge of enterprise integrations, REST APIs, and authentication protocols Experience facilitating technical design sessions and documenting solution designs

Jun 12, 2025 - 18:20

A company is looking for a Senior Technical Success Specialist. Key Responsibilities Conduct configuration audits and deliver health check readouts with recommendations for improvement Facilitate technical workshops to align platform capabilities with enterprise system design Serve as an escalation resource for technical issues and collaborate with support teams for resolution Required Qualifications Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent experience 6+ years in technical consulting, solution architecture, or technical account management for enterprise SaaS Deep experience in either Core (Marketing, Social, Ads, Insights) or Service (Care, Contact Center) domains Hands-on knowledge of enterprise integrations, REST APIs, and authentication protocols Experience facilitating technical design sessions and documenting solution designs