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Software Support Engineer
A company is looking for a Software Support Engineer with Python to provide customer support across various platforms. Key Responsibilities Provide world-class customer support and resolve issues promptly Engage with engineering teams to address technical problems and propose improvements Act as a Subject Matter Expert for products and assist developers with troubleshooting Required Qualifications 3+ years of experience in a customer-facing support role Solid understanding of Computer Networks (DNS, HTTP, TCP/IP, TLS/SSL) Fundamental knowledge of web programming and standards (HTML, Javascript, APIs, REST, JSON, MySQL) Strong grasp of Python and familiarity with additional programming languages Basic understanding of Linux/UNIX or Mac Terminal command-line and scripting
A company is looking for a Software Support Engineer with Python to provide customer support across various platforms.
Key Responsibilities
Provide world-class customer support and resolve issues promptly
Engage with engineering teams to address technical problems and propose improvements
Act as a Subject Matter Expert for products and assist developers with troubleshooting
Required Qualifications
3+ years of experience in a customer-facing support role
Solid understanding of Computer Networks (DNS, HTTP, TCP/IP, TLS/SSL)
Fundamental knowledge of web programming and standards (HTML, Javascript, APIs, REST, JSON, MySQL)
Strong grasp of Python and familiarity with additional programming languages
Basic understanding of Linux/UNIX or Mac Terminal command-line and scripting
