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Software Support Engineer
A company is looking for a Software Support Engineer. Key Responsibilities Provide first level of support for handling Jira tickets and operational issues from production services Engage in extensive troubleshooting and debugging of incoming Jira tickets across multiple product lines Develop tools and automate manual operational tasks while maintaining cloud infrastructure Required Qualifications 2+ years of software development or technical support experience Experience in Unix Experience troubleshooting and debugging technical systems Experience scripting in modern programming languages Hands-on experience with AWS and basic knowledge of Python
A company is looking for a Software Support Engineer.
Key Responsibilities
Provide first level of support for handling Jira tickets and operational issues from production services
Engage in extensive troubleshooting and debugging of incoming Jira tickets across multiple product lines
Develop tools and automate manual operational tasks while maintaining cloud infrastructure
Required Qualifications
2+ years of software development or technical support experience
Experience in Unix
Experience troubleshooting and debugging technical systems
Experience scripting in modern programming languages
Hands-on experience with AWS and basic knowledge of Python
