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Software Support Engineer
A company is looking for a Software Platform Support Engineer - GPU Cloud. Key Responsibilities Provide Tier 1 support for complex cloud platforms in partnership with internal teams Triage and investigate root causes of customer issues, escalating as necessary Document best practices and solutions while building tools to enhance customer support processes Required Qualifications BS/MS degree in Computer Science or related fields (or equivalent experience) 2+ years of experience supporting distributed software systems and end-user software platforms 2+ years of experience with Linux and knowledge of Kubernetes Experience with cloud services such as AWS, Azure, OCI, and GCP Background in Infrastructure, Networking, Storage, and DevOps scripting/tooling
A company is looking for a Software Platform Support Engineer - GPU Cloud.
Key Responsibilities
Provide Tier 1 support for complex cloud platforms in partnership with internal teams
Triage and investigate root causes of customer issues, escalating as necessary
Document best practices and solutions while building tools to enhance customer support processes
Required Qualifications
BS/MS degree in Computer Science or related fields (or equivalent experience)
2+ years of experience supporting distributed software systems and end-user software platforms
2+ years of experience with Linux and knowledge of Kubernetes
Experience with cloud services such as AWS, Azure, OCI, and GCP
Background in Infrastructure, Networking, Storage, and DevOps scripting/tooling