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Technical Phone Support Specialist
A company is looking for a Phone Support Specialist. Key Responsibilities Answer customer calls, assist with inquiries, and gather necessary information Provide technical support, handle complaints, and ensure compliance with training protocols Document client interactions and maintain accurate records in the CRM tool Required Qualifications High school diploma required 1+ years of customer service experience 1+ years of experience troubleshooting devices (preferred) Ability to work on a computer for up to 8 hours daily Reliable internet connection and a quiet workspace
A company is looking for a Phone Support Specialist.
Key Responsibilities
Answer customer calls, assist with inquiries, and gather necessary information
Provide technical support, handle complaints, and ensure compliance with training protocols
Document client interactions and maintain accurate records in the CRM tool
Required Qualifications
High school diploma required
1+ years of customer service experience
1+ years of experience troubleshooting devices (preferred)
Ability to work on a computer for up to 8 hours daily
Reliable internet connection and a quiet workspace
