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Technical Phone Support Specialist
A company is looking for a Phone Support Specialist to provide technical support in a busy call center environment. Key Responsibilities Answer calls, assist customers with inquiries, and gather necessary information Provide technical support, handle complaints, and adhere to training protocols Document and update client records based on interactions while ensuring compliance with company policies Required Qualifications High school diploma required 1+ years of experience troubleshooting devices (preferred) 1+ years of customer service experience Able to work on a computer for up to 8 hours daily Reliable internet connection and a quiet workspace
A company is looking for a Phone Support Specialist to provide technical support in a busy call center environment.
Key Responsibilities
Answer calls, assist customers with inquiries, and gather necessary information
Provide technical support, handle complaints, and adhere to training protocols
Document and update client records based on interactions while ensuring compliance with company policies
Required Qualifications
High school diploma required
1+ years of experience troubleshooting devices (preferred)
1+ years of customer service experience
Able to work on a computer for up to 8 hours daily
Reliable internet connection and a quiet workspace
