Temporary Patient Advocate
A company is looking for a Women's Health Temporary Outbound Patient Advocate (Remote).
Key Responsibilities
Communicate with up to 50 patients and healthcare providers daily through various channels
Handle inquiries regarding products, insurance billing, and ensure timely test result delivery
Collaborate with multiple departments to resolve issues and enhance customer service practices
Required Qualifications
1-3+ years of customer service experience, preferably in healthcare/biotechnology
Experience with customer service applications, such as Service Cloud and Salesforce
BA/BS preferred but not required
Hardworking individual who enjoys teamwork and supporting others
This is a 100% remote role
A company is looking for a Women's Health Temporary Outbound Patient Advocate (Remote).
Key Responsibilities
Communicate with up to 50 patients and healthcare providers daily through various channels
Handle inquiries regarding products, insurance billing, and ensure timely test result delivery
Collaborate with multiple departments to resolve issues and enhance customer service practices
Required Qualifications
1-3+ years of customer service experience, preferably in healthcare/biotechnology
Experience with customer service applications, such as Service Cloud and Salesforce
BA/BS preferred but not required
Hardworking individual who enjoys teamwork and supporting others
This is a 100% remote role