Bilingual Patient Communication Representative
A company is looking for a Bilingual (Spanish) Patient Communication Representative (Self-Pay). Key Responsibilities Communicate with patients regarding repayment of medical debt and provide customer service to resolve account balances Profile patients, obtain financial information, and negotiate payment arrangements Ensure compliance with client standards and federal regulations while maintaining accurate documentation of all account interactions Required Qualifications High School diploma or equivalent Minimum of six months' experience in a call center environment PC experience in a Windows environment Basic keyboarding skills Previous sales or customer service experience
A company is looking for a Bilingual (Spanish) Patient Communication Representative (Self-Pay).
Key Responsibilities
Communicate with patients regarding repayment of medical debt and provide customer service to resolve account balances
Profile patients, obtain financial information, and negotiate payment arrangements
Ensure compliance with client standards and federal regulations while maintaining accurate documentation of all account interactions
Required Qualifications
High School diploma or equivalent
Minimum of six months' experience in a call center environment
PC experience in a Windows environment
Basic keyboarding skills
Previous sales or customer service experience
