Call Center Advisor Tier 1

A company is looking for a Call Center Advisor 1 - Tier 1. Key Responsibilities Provide first-tier customer service support for inbound calls, addressing client needs and resolving issues Engage in active listening to identify customer needs and provide accurate solutions Collaborate with other departments to advocate for customers and resolve problems creatively Required Qualifications High School diploma or G.E.D At least 1 year of customer service experience, preferably in a veterinary clinic or animal-related call center Proficient computer skills and familiarity with business applications and software Ability to work effectively in a fast-paced, high-volume call center environment Must be able to work rotating Saturdays or be willing to work permanent Saturdays

Mar 5, 2025 - 00:07

A company is looking for a Call Center Advisor 1 - Tier 1. Key Responsibilities Provide first-tier customer service support for inbound calls, addressing client needs and resolving issues Engage in active listening to identify customer needs and provide accurate solutions Collaborate with other departments to advocate for customers and resolve problems creatively Required Qualifications High School diploma or G.E.D At least 1 year of customer service experience, preferably in a veterinary clinic or animal-related call center Proficient computer skills and familiarity with business applications and software Ability to work effectively in a fast-paced, high-volume call center environment Must be able to work rotating Saturdays or be willing to work permanent Saturdays