Call Center Advisor Tier 1

A company is looking for a Call Center Advisor 1 - Tier 1 (Retail). Key Responsibilities Provide first-tier customer service support for inbound calls, addressing client needs and issues Engage in active listening to identify customer needs and provide appropriate solutions Collaborate with other departments to advocate for customers and resolve problems creatively Required Qualifications and Education High School diploma or G.E.D At least 1 year of customer service experience Familiarity with business applications and software, including Microsoft and Google Suites Ability to work in a fast-paced call center environment and manage high call volumes Capacity to troubleshoot basic technical issues and self-manage responsibilities effectively

May 21, 2025 - 01:20

A company is looking for a Call Center Advisor 1 - Tier 1 (Retail). Key Responsibilities Provide first-tier customer service support for inbound calls, addressing client needs and issues Engage in active listening to identify customer needs and provide appropriate solutions Collaborate with other departments to advocate for customers and resolve problems creatively Required Qualifications and Education High School diploma or G.E.D At least 1 year of customer service experience Familiarity with business applications and software, including Microsoft and Google Suites Ability to work in a fast-paced call center environment and manage high call volumes Capacity to troubleshoot basic technical issues and self-manage responsibilities effectively