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Call Center Advisor Tier 1
A company is looking for a Call Center Advisor 1 - Tier 1 (Retail). Key Responsibilities Provide first-tier customer service support for inbound calls, addressing client needs and issues Engage in active listening, confirm information, and provide solutions to customer inquiries Collaborate with other departments to resolve problems and advocate for customers Required Qualifications High School diploma or G.E.D At least 1 year of customer service experience Familiarity with business apps and software programs, including Microsoft Suite and Google Suite Ability to work in a fast-paced, high-volume call center environment Capacity to troubleshoot basic technical issues
A company is looking for a Call Center Advisor 1 - Tier 1 (Retail).
Key Responsibilities
Provide first-tier customer service support for inbound calls, addressing client needs and issues
Engage in active listening, confirm information, and provide solutions to customer inquiries
Collaborate with other departments to resolve problems and advocate for customers
Required Qualifications
High School diploma or G.E.D
At least 1 year of customer service experience
Familiarity with business apps and software programs, including Microsoft Suite and Google Suite
Ability to work in a fast-paced, high-volume call center environment
Capacity to troubleshoot basic technical issues