Client Service Associate
A company is looking for a Client Service Associate.
Key Responsibilities
Communicate with clients in a courteous, professional, accurate, and timely manner
Identify product issues and resolve or escalate them while documenting all client interactions
Develop strong working relationships across various teams and support new product launches and business initiatives
Required Qualifications
Bachelor's degree in Finance, Business, or Economics; other majors considered with relevant interest
Proven experience in a customer service role or contact center is a plus
Exposure to the financial industry, banking, or commercial real estate is advantageous
Experience with SalesForce or another CRM is preferred
Basic understanding of finance and commercial real estate terminology is beneficial
A company is looking for a Client Service Associate.
Key Responsibilities
Communicate with clients in a courteous, professional, accurate, and timely manner
Identify product issues and resolve or escalate them while documenting all client interactions
Develop strong working relationships across various teams and support new product launches and business initiatives
Required Qualifications
Bachelor's degree in Finance, Business, or Economics; other majors considered with relevant interest
Proven experience in a customer service role or contact center is a plus
Exposure to the financial industry, banking, or commercial real estate is advantageous
Experience with SalesForce or another CRM is preferred
Basic understanding of finance and commercial real estate terminology is beneficial