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Complaint and Appeals Coordinator
A company is looking for a Complaint and Appeals Coordinator, fully remote. Key Responsibilities Manage resolution of complaint and appeal scenarios across multiple products and business units Ensure timely, customer-focused responses to complaints and appeals Identify trends and emerging issues, and report with recommended solutions Required Qualifications 1 year of experience with HMO and Traditional claim platforms, patient management, and compliance analysis Experience in customer service or audit roles High School diploma or equivalent
A company is looking for a Complaint and Appeals Coordinator, fully remote.
Key Responsibilities
Manage resolution of complaint and appeal scenarios across multiple products and business units
Ensure timely, customer-focused responses to complaints and appeals
Identify trends and emerging issues, and report with recommended solutions
Required Qualifications
1 year of experience with HMO and Traditional claim platforms, patient management, and compliance analysis
Experience in customer service or audit roles
High School diploma or equivalent
