Critical Situation Manager

A company is looking for a Critical Situation Leader. Key Responsibilities Manage high-risk customers and coordinate communication during significant outages Facilitate escalations and ensure resolution by collaborating with various departments Engage with dealers to improve perceptions and promote CDK services Required Qualifications Bachelor's degree or related experience 5+ years of client services, marketing, or sales experience Knowledge of all CDK products, software, and internal processes Ability to work across all levels of the dealership Strong multi-tasking and collaboration skills

Jun 13, 2025 - 20:10

A company is looking for a Critical Situation Leader. Key Responsibilities Manage high-risk customers and coordinate communication during significant outages Facilitate escalations and ensure resolution by collaborating with various departments Engage with dealers to improve perceptions and promote CDK services Required Qualifications Bachelor's degree or related experience 5+ years of client services, marketing, or sales experience Knowledge of all CDK products, software, and internal processes Ability to work across all levels of the dealership Strong multi-tasking and collaboration skills