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Customer Service Representative
A company is looking for a Customer Service Representative to assist customers and enhance their experience. Key Responsibilities Resolve customer inquiries and ensure satisfaction through various communication channels Collaborate with internal teams to address customer queries and improve processes Manage the customer experience during the order fulfillment process while meeting performance metrics Required Qualifications High School Diploma or GED required 2-3 years of experience in Customer Service or related fields 1-2 years of experience in a contact center handling voice-to-voice calls 1-2 years of experience assisting customers through phone, chat, and email Ability to work flexible schedules to support business needs
A company is looking for a Customer Service Representative to assist customers and enhance their experience.
Key Responsibilities
Resolve customer inquiries and ensure satisfaction through various communication channels
Collaborate with internal teams to address customer queries and improve processes
Manage the customer experience during the order fulfillment process while meeting performance metrics
Required Qualifications
High School Diploma or GED required
2-3 years of experience in Customer Service or related fields
1-2 years of experience in a contact center handling voice-to-voice calls
1-2 years of experience assisting customers through phone, chat, and email
Ability to work flexible schedules to support business needs