Customer Success Director

A company is looking for a Customer Success Director. Key Responsibilities Lead and manage the customer success team to ensure client satisfaction and retention Develop and implement strategies to enhance customer engagement and success Collaborate with cross-functional teams to address customer needs and improve service delivery Required Qualifications Bachelor's degree in business, management, or a related field Proven experience in a customer success or account management role Strong leadership skills with experience managing teams Ability to analyze customer data and metrics to drive improvements Experience with customer relationship management (CRM) software

Jun 12, 2025 - 15:50

A company is looking for a Customer Success Director. Key Responsibilities Lead and manage the customer success team to ensure client satisfaction and retention Develop and implement strategies to enhance customer engagement and success Collaborate with cross-functional teams to address customer needs and improve service delivery Required Qualifications Bachelor's degree in business, management, or a related field Proven experience in a customer success or account management role Strong leadership skills with experience managing teams Ability to analyze customer data and metrics to drive improvements Experience with customer relationship management (CRM) software