Customer Success Executive

A company is looking for a Customer Success Executive to build strong relationships with customers and partners while ensuring excellent service delivery. Key Responsibilities Serve as the primary liaison between partners, end customers, and internal teams, fostering trusted advisor relationships Plan and facilitate key project milestones to ensure consistent project delivery Monitor service usage and compile detailed performance reports, identifying opportunities for upsell and cross-sell Required Qualifications At least 2+ years of experience in sales operations or a related role, preferably in the IT services industry Experience with Public Key Infrastructure (PKI) is preferred Proficiency in Google Office Suite and experience with CRM systems, such as Hubspot Strong analytical skills to translate customer data into actionable strategies Ability to work independently and collaboratively in a fast-paced environment

May 19, 2025 - 15:10

A company is looking for a Customer Success Executive to build strong relationships with customers and partners while ensuring excellent service delivery. Key Responsibilities Serve as the primary liaison between partners, end customers, and internal teams, fostering trusted advisor relationships Plan and facilitate key project milestones to ensure consistent project delivery Monitor service usage and compile detailed performance reports, identifying opportunities for upsell and cross-sell Required Qualifications At least 2+ years of experience in sales operations or a related role, preferably in the IT services industry Experience with Public Key Infrastructure (PKI) is preferred Proficiency in Google Office Suite and experience with CRM systems, such as Hubspot Strong analytical skills to translate customer data into actionable strategies Ability to work independently and collaboratively in a fast-paced environment