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Customer Support Representative
A company is looking for a Customer Support Representative to join their Support team. Key Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner Troubleshoot customer issues and provide effective solutions Guide customers on product usage and best practices to enhance their experience Required Qualifications High school diploma or equivalent; Associate's or Bachelor's degree preferred Experience in a customer-facing role is highly preferred Proficiency in using CRM software and support ticketing systems Technical knowledge is a plus Sales experience or familiarity is a plus
A company is looking for a Customer Support Representative to join their Support team.
Key Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Troubleshoot customer issues and provide effective solutions
Guide customers on product usage and best practices to enhance their experience
Required Qualifications
High school diploma or equivalent; Associate's or Bachelor's degree preferred
Experience in a customer-facing role is highly preferred
Proficiency in using CRM software and support ticketing systems
Technical knowledge is a plus
Sales experience or familiarity is a plus
