Patient Services Specialist

A company is looking for an Experienced Patient Services Specialist I to provide customer service for patient medical billing inquiries. Key Responsibilities Handle incoming telephone inquiries and document interactions accurately Assist patients in understanding their billing responsibilities and resolve account issues Ensure compliance with confidentiality standards and organizational policies Required Qualifications High school diploma or G.E.D.; Associate's degree in a related field preferred Three years of Call Center experience and one year of billing experience Six months of remote work experience Experience in healthcare/medical office customer service preferred Ability to interpret insurance billing processes

Mar 8, 2025 - 02:48

A company is looking for an Experienced Patient Services Specialist I to provide customer service for patient medical billing inquiries. Key Responsibilities Handle incoming telephone inquiries and document interactions accurately Assist patients in understanding their billing responsibilities and resolve account issues Ensure compliance with confidentiality standards and organizational policies Required Qualifications High school diploma or G.E.D.; Associate's degree in a related field preferred Three years of Call Center experience and one year of billing experience Six months of remote work experience Experience in healthcare/medical office customer service preferred Ability to interpret insurance billing processes