Customer Support Trainer

A company is looking for a Revenue Enablement Specialist - Customer Support Trainer. Key Responsibilities Drive and elevate the learning and upskilling experience for the customer support team Apply technical writing and adult learning best practices to create training materials Execute training initiatives and assist in managing individual development plans Required Qualifications 4+ years in a high-paced Customer Support Call Centre environment 2+ years in a training, coaching, or leadership role Expertise in technical writing in English and fluency in Spanish Proven track record in facilitating engaging in-person learning sessions Experience in building on-demand learning content

Jun 13, 2025 - 17:40

A company is looking for a Revenue Enablement Specialist - Customer Support Trainer. Key Responsibilities Drive and elevate the learning and upskilling experience for the customer support team Apply technical writing and adult learning best practices to create training materials Execute training initiatives and assist in managing individual development plans Required Qualifications 4+ years in a high-paced Customer Support Call Centre environment 2+ years in a training, coaching, or leadership role Expertise in technical writing in English and fluency in Spanish Proven track record in facilitating engaging in-person learning sessions Experience in building on-demand learning content