Customer Support Trainer

A company is looking for a Customer Support Trainer responsible for training new hires and maintaining training materials. Key Responsibilities Deliver formal training for new hires on support tools and processes Build and maintain training materials for various support teams Perform administrative tasks related to the CET program Required Qualifications Available to work regular hours with some flexibility Extensive knowledge of Canvas Minimum of 6 months of Canvas L1 Support experience (preferred) Organizational and time management abilities Ability to digest feedback and improve from it

Mar 12, 2025 - 16:56
 0
Customer Support Trainer
A company is looking for a Customer Support Trainer responsible for training new hires and maintaining training materials. Key Responsibilities Deliver formal training for new hires on support tools and processes Build and maintain training materials for various support teams Perform administrative tasks related to the CET program Required Qualifications Available to work regular hours with some flexibility Extensive knowledge of Canvas Minimum of 6 months of Canvas L1 Support experience (preferred) Organizational and time management abilities Ability to digest feedback and improve from it