Zendesk Administrator
A company is looking for a Zendesk Admin & AI Specialist. Key Responsibilities Manage and optimize Zendesk workflows and queue management Implement and oversee AI integrations within Zendesk Collaborate with cross-functional teams to enhance customer support operations Required Qualifications Zendesk Certified Administrator Expertise in Zendesk automation, triggers, and queue management Experience with Zendesk AI setup and integrations Proficiency in reporting and presentation creation Ability to document workflows and process improvements
A company is looking for a Zendesk Admin & AI Specialist.
Key Responsibilities
Manage and optimize Zendesk workflows and queue management
Implement and oversee AI integrations within Zendesk
Collaborate with cross-functional teams to enhance customer support operations
Required Qualifications
Zendesk Certified Administrator
Expertise in Zendesk automation, triggers, and queue management
Experience with Zendesk AI setup and integrations
Proficiency in reporting and presentation creation
Ability to document workflows and process improvements
