Dental Customer Service Representative

A company is looking for a Dental Customer Service Representative. Key Responsibilities Answer a high volume of inbound calls regarding dental claims, benefits, premiums, and eligibility Provide accurate information and solutions to problems while documenting all aspects of calls Maintain up-to-date knowledge of benefit information and follow HIPAA guidelines to protect member health information Required Qualifications High school diploma or equivalent Prior customer service experience, preferably in a medical or dental office Practical knowledge of medical or dental terminology and diagnosis coding preferred but not required Ability to type a minimum of 25 wpm and proficiency with Microsoft Office applications Strong ability to work independently in a fast-paced, work from home environment

Mar 25, 2025 - 20:32

A company is looking for a Dental Customer Service Representative. Key Responsibilities Answer a high volume of inbound calls regarding dental claims, benefits, premiums, and eligibility Provide accurate information and solutions to problems while documenting all aspects of calls Maintain up-to-date knowledge of benefit information and follow HIPAA guidelines to protect member health information Required Qualifications High school diploma or equivalent Prior customer service experience, preferably in a medical or dental office Practical knowledge of medical or dental terminology and diagnosis coding preferred but not required Ability to type a minimum of 25 wpm and proficiency with Microsoft Office applications Strong ability to work independently in a fast-paced, work from home environment