Director of Support Engineering

A company is looking for a Director of Support Engineering to lead a high-performing team supporting healthcare applications and platforms. Key Responsibilities Lead and manage the Support Engineering team to deliver high-quality technical support Provide technical direction for resolving complex issues and ensure compliance with PHI data regulations Collaborate with clients and internal teams to optimize workflows and drive continuous improvements Required Qualifications 8+ years of experience in engineering support or technical support roles, preferably in healthcare 3+ years of experience managing technical teams with a focus on performance and development Proven experience in healthcare technology support engineering Deep expertise with Edifecs Risk Adjustment tools and knowledge of HIPAA and CMS compliance Technical proficiency in system integration, data ingestion, and workflow automation

Jun 21, 2025 - 11:30

A company is looking for a Director of Support Engineering to lead a high-performing team supporting healthcare applications and platforms. Key Responsibilities Lead and manage the Support Engineering team to deliver high-quality technical support Provide technical direction for resolving complex issues and ensure compliance with PHI data regulations Collaborate with clients and internal teams to optimize workflows and drive continuous improvements Required Qualifications 8+ years of experience in engineering support or technical support roles, preferably in healthcare 3+ years of experience managing technical teams with a focus on performance and development Proven experience in healthcare technology support engineering Deep expertise with Edifecs Risk Adjustment tools and knowledge of HIPAA and CMS compliance Technical proficiency in system integration, data ingestion, and workflow automation