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Sunday Rewind: How to face the challenges of customer retention
This week’s Sunday Rewind is a 2022 article on strategies for customer retention. It starts with the fundamentals – how customer retention has a direct impact on company success, why data is everything and why the challenges of customer retention are different in B2B and B2C companies. It looks at metrics, including which metrics to Read more » The post Sunday Rewind: How to face the challenges of customer retention appeared first on Mind the Product.
This week’s Sunday Rewind is a 2022 article on strategies for customer retention. It starts with the fundamentals – how customer retention has a direct impact on company success, why data is everything and why the challenges of customer retention are different in B2B and B2C companies. It looks at metrics, including which metrics to Read more »
The post Sunday Rewind: How to face the challenges of customer retention appeared first on Mind the Product.
