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Entry Level Customer Service Representative
A company is looking for an Entry GCC Customer Service Representative for a remote contract-to-hire position. Key Responsibilities Process and maintain customer requests via emails and phone calls in SAP CRM System Create and maintain quotations, opportunities, sales orders, and service cases in SAP CRM system Manage customer escalations by collaborating with internal stakeholders Required Qualifications Customer service experience Knowledge of product or service Experience with SAP/CRM/supply chain processes is a plus Call center experience is a plus Additional language skills for multiple region support are beneficial
A company is looking for an Entry GCC Customer Service Representative for a remote contract-to-hire position.
Key Responsibilities
Process and maintain customer requests via emails and phone calls in SAP CRM System
Create and maintain quotations, opportunities, sales orders, and service cases in SAP CRM system
Manage customer escalations by collaborating with internal stakeholders
Required Qualifications
Customer service experience
Knowledge of product or service
Experience with SAP/CRM/supply chain processes is a plus
Call center experience is a plus
Additional language skills for multiple region support are beneficial