Entry Level Customer Service Representative
A company is looking for an Entry Level Customer Service Representative.
Key Responsibilities
Engage callers in friendly conversations while collecting and inputting lead information into the client's CRM
Follow account-specific instructions, including scripted verbiage and appointment scheduling
Manage call outcomes accurately while providing exceptional customer service and meeting productivity goals
Required Qualifications
1+ years of experience in a customer-facing role
Ability to type 30 wpm with 94% accuracy
Fluency in reading, writing, and speaking English
Experience managing both inbound and outbound calls
Willingness to undergo and pass a criminal background check
A company is looking for an Entry Level Customer Service Representative.
Key Responsibilities
Engage callers in friendly conversations while collecting and inputting lead information into the client's CRM
Follow account-specific instructions, including scripted verbiage and appointment scheduling
Manage call outcomes accurately while providing exceptional customer service and meeting productivity goals
Required Qualifications
1+ years of experience in a customer-facing role
Ability to type 30 wpm with 94% accuracy
Fluency in reading, writing, and speaking English
Experience managing both inbound and outbound calls
Willingness to undergo and pass a criminal background check