New Homes Customer Experience Manager

A company is looking for a Manager, New Homes Customer Experience. Key Responsibilities Build and develop a high-performing team of solar customer service professionals Develop standard operating processes and procedures to support New Homes customer service Analyze and monitor team performance to improve operational efficiency and customer satisfaction Required Qualifications Bachelor's degree in business, management, communications, marketing, or a related field 6-8+ years of professional work experience, including 5+ years in solar customer service operations 2+ years of experience in New Homes sales operations leading large teams Strong organizational, problem-solving, and analytical skills Proven leadership and team development abilities

Jun 14, 2025 - 08:40

A company is looking for a Manager, New Homes Customer Experience. Key Responsibilities Build and develop a high-performing team of solar customer service professionals Develop standard operating processes and procedures to support New Homes customer service Analyze and monitor team performance to improve operational efficiency and customer satisfaction Required Qualifications Bachelor's degree in business, management, communications, marketing, or a related field 6-8+ years of professional work experience, including 5+ years in solar customer service operations 2+ years of experience in New Homes sales operations leading large teams Strong organizational, problem-solving, and analytical skills Proven leadership and team development abilities