Head of Account Management

A company is looking for a Head of Account Management to lead post-sale customer engagement efforts. Key Responsibilities Drive revenue growth within existing accounts through upselling and cross-selling Expand product adoption by partnering with customers to increase utilization of workforce solutions Build and execute retention strategies to enhance customer satisfaction and reduce churn Required Qualifications 10+ years of experience in account management, customer success, or client services, preferably in healthcare 5+ years of leadership experience managing account teams Proven track record of driving revenue expansion and customer retention Strong executive presence with the ability to influence senior decision-makers Proficiency with CRM platforms, preferably Salesforce

Jun 6, 2025 - 00:40

A company is looking for a Head of Account Management to lead post-sale customer engagement efforts. Key Responsibilities Drive revenue growth within existing accounts through upselling and cross-selling Expand product adoption by partnering with customers to increase utilization of workforce solutions Build and execute retention strategies to enhance customer satisfaction and reduce churn Required Qualifications 10+ years of experience in account management, customer success, or client services, preferably in healthcare 5+ years of leadership experience managing account teams Proven track record of driving revenue expansion and customer retention Strong executive presence with the ability to influence senior decision-makers Proficiency with CRM platforms, preferably Salesforce