Mac Support Technician

A company is looking for a Mac Support Technician. Key Responsibilities Provide onsite, email, and chat support for end-user MAC and Windows systems and applications Troubleshoot requests remotely via phone, email, or remote technologies Support Microsoft Office applications for Mac and Windows users Required Qualifications 3+ years of experience with MAC OS X and iOS Minimum of three years in troubleshooting end-user hardware, software, and network connectivity Proficiency with JAMF and broad knowledge of technology hardware and software Thorough knowledge of peripherals in an enterprise environment Experience with iPhone models thirteen or higher

Jun 10, 2025 - 07:10

A company is looking for a Mac Support Technician. Key Responsibilities Provide onsite, email, and chat support for end-user MAC and Windows systems and applications Troubleshoot requests remotely via phone, email, or remote technologies Support Microsoft Office applications for Mac and Windows users Required Qualifications 3+ years of experience with MAC OS X and iOS Minimum of three years in troubleshooting end-user hardware, software, and network connectivity Proficiency with JAMF and broad knowledge of technology hardware and software Thorough knowledge of peripherals in an enterprise environment Experience with iPhone models thirteen or higher