New Mexico Licensed Collections Specialist

A company is looking for a Collections Specialist (Credit Counselor) to assist in providing outstanding service to members while managing delinquent accounts. Key Responsibilities Contact delinquent account holders to cure defaults and maintain accurate documentation of collection efforts Analyze financial situations of delinquent borrowers and recommend appropriate solutions Promote member education on credit union products and services to enhance member experience Required Qualifications, Training, and Education One to three years of related experience High school diploma or GED Knowledge of loan, deposit, and collections platforms Familiarity with Chapter 7 and 13 bankruptcies and repossession processes Ability to handle sensitive information with confidentiality and professionalism

Jun 10, 2025 - 03:00

A company is looking for a Collections Specialist (Credit Counselor) to assist in providing outstanding service to members while managing delinquent accounts. Key Responsibilities Contact delinquent account holders to cure defaults and maintain accurate documentation of collection efforts Analyze financial situations of delinquent borrowers and recommend appropriate solutions Promote member education on credit union products and services to enhance member experience Required Qualifications, Training, and Education One to three years of related experience High school diploma or GED Knowledge of loan, deposit, and collections platforms Familiarity with Chapter 7 and 13 bankruptcies and repossession processes Ability to handle sensitive information with confidentiality and professionalism