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Outbound Customer Service Advocate
A company is looking for a Customer Service Advocate II - Outbound. Key Responsibilities Reaches out to members and/or providers for educational or informational purposes Serves as front-line support for various inquiries, requests, or concerns Documents information for quality and performance tracking through CRM applications Required Qualifications and Education High School diploma or GED required 1 - 2 years of related experience required Vocational or technical education may be preferred Experience in a contact center environment preferred Continuous learning or on-the-job training may be required
A company is looking for a Customer Service Advocate II - Outbound.
Key Responsibilities
Reaches out to members and/or providers for educational or informational purposes
Serves as front-line support for various inquiries, requests, or concerns
Documents information for quality and performance tracking through CRM applications
Required Qualifications and Education
High School diploma or GED required
1 - 2 years of related experience required
Vocational or technical education may be preferred
Experience in a contact center environment preferred
Continuous learning or on-the-job training may be required