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Customer Service Collection Representative
A company is looking for a Customer Service & Collection Representative. Key Responsibilities Manage patient accounts, including cash collection and resolution of self-pay balances Negotiate payment arrangements with patients through various communication methods Document payment commitments and maintain compliance with HIPAA regulations Required Qualifications High school diploma required Minimum 3 years of experience in a healthcare environment preferred Minimum 2 years of experience in healthcare account management with customer service preferred Basic knowledge of medical terminology and PC applications Strong organizational and time management skills
A company is looking for a Customer Service & Collection Representative.
Key Responsibilities
Manage patient accounts, including cash collection and resolution of self-pay balances
Negotiate payment arrangements with patients through various communication methods
Document payment commitments and maintain compliance with HIPAA regulations
Required Qualifications
High school diploma required
Minimum 3 years of experience in a healthcare environment preferred
Minimum 2 years of experience in healthcare account management with customer service preferred
Basic knowledge of medical terminology and PC applications
Strong organizational and time management skills
