Remote Collections Specialist
A company is looking for a Remote Collection Specialist.
Key Responsibilities
Provide exceptional customer service to clients' patients while accurately recording their information
Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements
Handle high volumes of inbound and outbound calls while meeting individual metrics
Required Qualifications, Training, and Education
Must have a quiet and private workspace for remote work
High-speed internet with the ability to hardwire via ethernet, meeting specific speed requirements
Must reside in one of the specified states: FL, GA, MO, NE, NC, SC, TN, TX, or VA
Must meet all technical requirements prior to the first day of training
Experience in customer service or collections is preferred
A company is looking for a Remote Collection Specialist.
Key Responsibilities
Provide exceptional customer service to clients' patients while accurately recording their information
Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements
Handle high volumes of inbound and outbound calls while meeting individual metrics
Required Qualifications, Training, and Education
Must have a quiet and private workspace for remote work
High-speed internet with the ability to hardwire via ethernet, meeting specific speed requirements
Must reside in one of the specified states: FL, GA, MO, NE, NC, SC, TN, TX, or VA
Must meet all technical requirements prior to the first day of training
Experience in customer service or collections is preferred