Product Support Technician
A company is looking for a Product Support Specialist/Technician. Key Responsibilities Assist the Customer Service team with troubleshooting customer issues Handle escalated customer cases requiring technical expertise Create and maintain technical guides and product information Required Qualifications High school diploma required Demonstrated ability in problem solving and troubleshooting preferred Proficiency with Google Workspace or Microsoft Office applications preferred Experience or willingness to learn CAD/3D modeling is a plus
A company is looking for a Product Support Specialist/Technician.
Key Responsibilities
Assist the Customer Service team with troubleshooting customer issues
Handle escalated customer cases requiring technical expertise
Create and maintain technical guides and product information
Required Qualifications
High school diploma required
Demonstrated ability in problem solving and troubleshooting preferred
Proficiency with Google Workspace or Microsoft Office applications preferred
Experience or willingness to learn CAD/3D modeling is a plus
