Remote Customer Service Representative

A company is looking for a Customer Service Representative for a remote Call Center position. Key Responsibilities Answer heavy call volume in a remote call center environment Address patient questions and concerns in a friendly and empathetic manner Determine resolutions to customer issues while adhering to client rules and expectations Required Qualifications Strong computer skills with a basic understanding of MS Outlook, Word, and Excel Some insurance billing knowledge preferred; full training provided Minimum typing speed of 40 wpm Able to handle pressure and maintain composure in high-volume situations Must be punctual and dependable

Feb 9, 2025 - 22:07

A company is looking for a Customer Service Representative for a remote Call Center position. Key Responsibilities Answer heavy call volume in a remote call center environment Address patient questions and concerns in a friendly and empathetic manner Determine resolutions to customer issues while adhering to client rules and expectations Required Qualifications Strong computer skills with a basic understanding of MS Outlook, Word, and Excel Some insurance billing knowledge preferred; full training provided Minimum typing speed of 40 wpm Able to handle pressure and maintain composure in high-volume situations Must be punctual and dependable