Senior Insights Analyst

A company is looking for a Senior Insights Analyst to provide data-driven insights that enhance client success in eCommerce and retail. Key Responsibilities: Lead analysis of Voice of Customer (VoC) survey data to identify trends and actionable insights Develop client-ready presentations that communicate findings and recommendations effectively Collaborate with the Client Experience team to assess client needs and recommend solutions Required Qualifications: 3-5 years of relevant experience in insights, market research, or a related field Experience with Voice of Customer (VoC) programs or survey-based research Bachelor's degree or equivalent education/professional experience is required Strong understanding of survey methodologies and analytical techniques Previous experience in the eCommerce or retail sector is a must

Apr 7, 2025 - 19:25

A company is looking for a Senior Insights Analyst to provide data-driven insights that enhance client success in eCommerce and retail. Key Responsibilities: Lead analysis of Voice of Customer (VoC) survey data to identify trends and actionable insights Develop client-ready presentations that communicate findings and recommendations effectively Collaborate with the Client Experience team to assess client needs and recommend solutions Required Qualifications: 3-5 years of relevant experience in insights, market research, or a related field Experience with Voice of Customer (VoC) programs or survey-based research Bachelor's degree or equivalent education/professional experience is required Strong understanding of survey methodologies and analytical techniques Previous experience in the eCommerce or retail sector is a must