Senior Service Delivery Manager

A company is looking for a Senior Service Delivery Manager. Key Responsibilities Provide strategic guidance and actionable recommendations to enhance customers' cybersecurity strategies Lead security incident handling for customers, ensuring effective response, investigation, and resolution Build and maintain relationships across various levels of customer organizations to foster collaboration Required Qualifications Bachelor's Degree AND 5+ years of experience in product/service/project/program management or software development, or equivalent experience 3+ years of hands-on experience in the cybersecurity domain, including Information Security and incident response Proficiency in the Microsoft Defender suite of products Experience engaging with diverse stakeholders in complex organizational environments Ability to evaluate and communicate customer needs and solutions to both technical and non-technical stakeholders

Jun 5, 2025 - 13:00

A company is looking for a Senior Service Delivery Manager. Key Responsibilities Provide strategic guidance and actionable recommendations to enhance customers' cybersecurity strategies Lead security incident handling for customers, ensuring effective response, investigation, and resolution Build and maintain relationships across various levels of customer organizations to foster collaboration Required Qualifications Bachelor's Degree AND 5+ years of experience in product/service/project/program management or software development, or equivalent experience 3+ years of hands-on experience in the cybersecurity domain, including Information Security and incident response Proficiency in the Microsoft Defender suite of products Experience engaging with diverse stakeholders in complex organizational environments Ability to evaluate and communicate customer needs and solutions to both technical and non-technical stakeholders