![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
Strategic Account Specialist
A company is looking for a Strategic Account Specialist responsible for managing customer relationships and providing support. Key Responsibilities Provide comprehensive customer service, including high volume phone and email support Reconcile damaged and lost shipments, including processing returns and credits Maintain detailed records of customer interactions in the CRM system and analyze customer issues Required Qualifications High school diploma required; Bachelor's degree preferred Customer service background preferred; veterinary clinic experience desirable Intermediate or advanced Excel skills required; proficiency in Word and Outlook needed Ability to handle stressful situations effectively Experience in organizing processes and maintaining information systematically
A company is looking for a Strategic Account Specialist responsible for managing customer relationships and providing support.
Key Responsibilities
Provide comprehensive customer service, including high volume phone and email support
Reconcile damaged and lost shipments, including processing returns and credits
Maintain detailed records of customer interactions in the CRM system and analyze customer issues
Required Qualifications
High school diploma required; Bachelor's degree preferred
Customer service background preferred; veterinary clinic experience desirable
Intermediate or advanced Excel skills required; proficiency in Word and Outlook needed
Ability to handle stressful situations effectively
Experience in organizing processes and maintaining information systematically