Strategic Account Specialist

A company is looking for a Strategic Account Specialist responsible for managing customer relationships and providing support for strategic accounts. Key Responsibilities Provide comprehensive customer service through high volume phone support and email responses Reconcile damaged and lost shipments, process returns and credits, and maintain detailed customer interaction records Analyze customer issues and complete assigned special tasks in a timely manner Required Qualifications High school diploma required; Bachelor's degree preferred Customer service background preferred; veterinary clinic experience desirable Intermediate or advanced Excel skills required; proficiency in Word and Outlook needed Ability to handle stressful situations effectively Strong organizational skills with emphasis on accuracy and systematic information maintenance

May 28, 2025 - 21:40

A company is looking for a Strategic Account Specialist responsible for managing customer relationships and providing support for strategic accounts. Key Responsibilities Provide comprehensive customer service through high volume phone support and email responses Reconcile damaged and lost shipments, process returns and credits, and maintain detailed customer interaction records Analyze customer issues and complete assigned special tasks in a timely manner Required Qualifications High school diploma required; Bachelor's degree preferred Customer service background preferred; veterinary clinic experience desirable Intermediate or advanced Excel skills required; proficiency in Word and Outlook needed Ability to handle stressful situations effectively Strong organizational skills with emphasis on accuracy and systematic information maintenance