Telecommunications Engineer

A company is looking for a Telecommunications Engineer responsible for the administration, maintenance, and support of telecommunications systems. Key Responsibilities Administer and support Microsoft Teams telephony and Five9 contact center solutions Manage eFax solutions, ensuring reliability and compliance with regulations Provide Tier 2/3 user support and training on telephony features and best practices Required Qualifications Experience with telephony administration, including Microsoft Teams and Five9 Understanding of eFax systems and healthcare IT integrations Knowledge of security and compliance standards, such as HIPAA Experience with number porting and DID management Able to analyze call logs and performance metrics effectively

Apr 17, 2025 - 21:05
 0
Telecommunications Engineer
A company is looking for a Telecommunications Engineer responsible for the administration, maintenance, and support of telecommunications systems. Key Responsibilities Administer and support Microsoft Teams telephony and Five9 contact center solutions Manage eFax solutions, ensuring reliability and compliance with regulations Provide Tier 2/3 user support and training on telephony features and best practices Required Qualifications Experience with telephony administration, including Microsoft Teams and Five9 Understanding of eFax systems and healthcare IT integrations Knowledge of security and compliance standards, such as HIPAA Experience with number porting and DID management Able to analyze call logs and performance metrics effectively