Telecommunications Engineer
A company is looking for a Telecommunications Engineer responsible for the administration, maintenance, and support of telecommunications systems.
Key Responsibilities
Administer and support Microsoft Teams telephony and Five9 contact center solutions
Manage eFax solutions, ensuring reliability and compliance with regulations
Provide Tier 2/3 user support and training on telephony features and best practices
Required Qualifications
Experience with telephony administration, including Microsoft Teams and Five9
Understanding of eFax systems and healthcare IT integrations
Knowledge of security and compliance standards, such as HIPAA
Experience with number porting and DID management
Able to analyze call logs and performance metrics effectively
A company is looking for a Telecommunications Engineer responsible for the administration, maintenance, and support of telecommunications systems.
Key Responsibilities
Administer and support Microsoft Teams telephony and Five9 contact center solutions
Manage eFax solutions, ensuring reliability and compliance with regulations
Provide Tier 2/3 user support and training on telephony features and best practices
Required Qualifications
Experience with telephony administration, including Microsoft Teams and Five9
Understanding of eFax systems and healthcare IT integrations
Knowledge of security and compliance standards, such as HIPAA
Experience with number porting and DID management
Able to analyze call logs and performance metrics effectively