Temporary Call Center Agent
A company is looking for a Temporary Call Center Universal Agent to assist customers through various communication channels.
Key Responsibilities
Identify and resolve customer inquiries via Phone, Email, and/or Chat
Utilize technology tools and participate in training to enhance customer service and sales skills
Document customer interactions and maintain accurate customer data
Required Qualifications
6+ months of customer service experience
Ability to work independently and manage duties with minimal supervision
Call center, retail, and/or e-commerce experience is preferred
Technical aptitude is a plus, but not required
A company is looking for a Temporary Call Center Universal Agent to assist customers through various communication channels.
Key Responsibilities
Identify and resolve customer inquiries via Phone, Email, and/or Chat
Utilize technology tools and participate in training to enhance customer service and sales skills
Document customer interactions and maintain accurate customer data
Required Qualifications
6+ months of customer service experience
Ability to work independently and manage duties with minimal supervision
Call center, retail, and/or e-commerce experience is preferred
Technical aptitude is a plus, but not required